CONTENT DESIGNER · PRODUCT STRATEGIST · CONTENT ENGINEER

Sonal Ravi

What do I do?AI Mode

AI overview

A content designer who specializes in building the content strategy and linguistic infrastructure needed to earn trust in global markets.

At OKX, she simplifies complex, regulated products for 50M users across 7 global markets — spanning onboarding, growth, payments, and yield, from helping users get started to moving money and managing assets.

Sonal Ravi, content designer based in San Francisco, CA

Projects

Lira Boost onboarding screen showing “Wake up to more TRY” value propositions
OKX logo

01

Turkey

Helping traders turn daily withdrawals into effortless savings

I built a localized content strategy that drove $1.29M in assets in one month by testing onboarding value props, defining user types, and developing trust-led messaging and content guidelines for the Turkish market. I partnered with Language Managers, Legal, and Compliance to test and refine the experience.

LocalizationContent TestingUser ResearchCross-functional Collaboration

Impact

$1.29M

Assets held in one month

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USDG rewards earn screen showing 4.1% APY and reserve backing
OKX logo

02

US

Translating complex regulations into a clear rewards onboarding experience

I built a compliant shared vocabulary, preempted user questions, and progressively disclosed regulatory information to drive activation and transparently explain money movement for users unfamiliar with stablecoin rewards.

Information ArchitectureUser ActivationRegulatory ComplianceOnboarding

Impact

$17M

Revenue · $5.1M weekly deposits

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Annotated pause-campaign confirmation dialog labelling question, consequence, feedback, decision, and way out
Company logo

03

US and UK

Built a scalable content design system for cross-functional teams

I shaped fragmented, inconsistent content into a scalable design system by establishing clear standards and guidelines and gamified the adoption to empower 200 cross-functional partners to build cohesively, ultimately cutting drop-off by 18% across three distinct product verticals.

Content GuidelinesDesign SystemsContent GovernanceContent Audit

Impact

18%

Decrease in drop-off rates

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Tone spectrum table comparing too harsh, just right, and too timid phrasing
AIGA logo

04

US

Establishing a unified voice and tone framework

I developed a lean, actionable voice and tone guide to govern content strategy for WILD. By defining core brand attributes and establishing clear writing principles, I created a foundational framework that equipped a volunteer team of writers and designers to build cohesive messaging.

Voice and ToneBrand GuidelinesContent FrameworksContent Systems

Impact

11

Writers and designers enabled

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OKX Card referral screen: Invite friends, earn up to 50 USDG
OKX logo

05

Brazil

Making card referrals clear, actionable, and easy to track

I designed the content for a step-by-step referral experience, giving users visibility into referee progress and making each stage of the journey easier to understand. The experience drove a 121% increase in card transaction volume and 61% growth in active users.

User Journey ActivationGrowthMicrocopy

Impact

121%

Increase in transaction volume

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LinkedIn

Recommendations

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Sonal was the product content designer on Lira Boost, and she is the reason a genuinely complex financial feature reads as simple. Most people treat content design as the last mile of a product. Sonal treats it as part of the design itself. She joined the…
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Elsa Zhang

Product Manager, OKX

Worked with Sonal on the same team

Sonal stands out for her knack for getting things done and her willingness to roll up her sleeves when it matters most. At OKX, she took ownership of the user activation lifecycle — from first idea to final release — making her a crucial partner for…
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Alex Pompliano

Content Design Manager, OKX

Managed Sonal directly

I work with Sonal on the content design team at OKX, and I've always appreciated how organized, thoughtful, and clear she is in her work. She's a strong content designer who approaches complex problems with a really structured, user-centered mindset. On the…
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Mariet Shanouda

Senior Content Designer, OKX

Mentored Sonal

I would emphatically recommend Sonal, over and over, time and time again. I'd never worked with a dedicated Content/UX person prior to Sonal, but am since convinced that any org operating without one is doing itself a disservice. Sonal is quite simply one of…
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Laura Henderson

Product Manager, Quartz Network

Worked with Sonal on the same team

I've had the pleasure of managing Sonal for over two years at Quartz, where I hired her to bring our user experience to a new level through exceptional UX writing and strategic content design. Throughout her time at QN, she has delivered on that and much…
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Sean Sandrock

Product Director, Quartz Network

Managed Sonal directly

Sonal has been such an incredible asset to our team. I can't say enough great things about working with her! She has been a integral part of our product organization and been a part of some very high priority projects which include the restructuring of how we…
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Daniel Pacheco

Product Manager, Quartz Network

Worked with Sonal on the same team

It is with great enthusiasm that I recommend Sonal as a Senior Content Designer. As the founding UX writer at Quartz Network, Sonal has played a pivotal role in shaping the platform's content-first design process from its inception. Her unwavering focus on…
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Laura Lin

Project Manager, Quartz Network

Worked with Sonal on the same team

Working on the same product team at Quartz as Sonal, I was thoroughly impressed by her structured approach to process design and her natural ease at starting a UX workflow from the ground up. When she started her role, Quartz had almost nothing in the way of…
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Tyler Huxtable

Product Manager

Worked with Sonal on the same team

Sonal Ravi graduated from California College of the Arts MFA Writing Program, 2021. As one of the students who did three semesters via remote learning, Sonal showed amazing resilience and industriousness during pandemic-restricted learning. Sonal…
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Leslie Carol Roberts

Writing professor, California College of the Arts

Taught Sonal directly

A talented and engaging student, with a great eye for the cinematic quality of storytelling. I'm curious to see the first film, or read the first book, that she puts out into the world!
Dan Schifrin

Writing professor, Stanford

Taught Sonal directly

I am writing to enthusiastically recommend Sonal Ravi. In spring 2020, Sonal Ravi served as the Teaching Assistant for my Writing 1 course at California College of the Arts. Writing 1 is an introduction to college-level writing, reading, and critical…
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Anne Shea

Writing Chair, California College of the Arts

Mentored Sonal directly